Having a Bachelor's Degree in Information System (or similar Major) from a reputable university
Willing to work in an on-site environment with a shifting working hour (from 6 AM - 3 PM OR 1 PM - 10 PM)
Possessing a solid 2 years experience in managing Palo Alto's Cortex XSIAM product, with a focus on operational / maintenance phase
Must possessed a valid Palo Alto's XSIAM certification for either Palo Alto Network Certified XSIAM Engineer or Palo Alto Network Certified XSIAM Analyst
Strong and proven portfolio for: SOC operational platform, incident management, and cyber attack management
Able to work under preassure; excellent target fullfilment orientation within a constrained time-line
Good English capability, both for verbal and written
Job Description:
Working in a shift-basis to manage the client's Cortex XSIAM system in terms of data source onboarding process, feature integration - adoption, correlation & detection rules management, automation playbook setup, as well as the following troubleshooting should it is required
Managing a device upgrade and post-production implementation service, based on feasibility findings
Preventive and corrective maintenance execution, as well as the follow up with their respective reports
Maintenance support which consist of incident prevention and consultative service in regards of the client's security posture
Assist in providing technical best-practice manuals and documents concerning the Cortex XSIAM system including, but not limited to: log ingestion, automation report, alerts & incident report, and status updates report
Coordinate with operators regarding the preparation and required configuration during XSIAM implementation process
