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GREAT EASTERN

People Operations & Services Specialist (Great Eastern Life Indonesia)

Early Applicant
  • Posted a month ago
  • Be among the first 10 applicants
5-7 Years

Insurance

Job Description

Job Description:

1.Payment Processing:

  • Prepare and submit payment/fund requests accurately and timely, including Advance Payment Request (APR), General Payment Request (GPR), Procurement Payment Information, Car Ownership Program.
  • Ensure all submissions are properly entered into the system.
  • Ensure payments are processed as per SOP/Guideline.

2.Policy & Document Management:

  • Maintain and update the Human Capital (HC) Policy, SOP, and Guideline log.
  • Follow up with relevant units to ensure timely completion and renewal before document expiry.
  • Maintain agreement list and processing agreement in coordination with Legal and Procurement team.
  • Handling and follow up employee related documents/correspondence as per SLA

3.Reporting & Analysis:

  • Provide timely and accurate reports, including BOD Pack & HC Dashboard, Actual vs. Budget Cost, SOP/Guideline Status, Agreement List, Employee Medical Reimbursement, Assets/supplies monitoring log (transport voucher, stamp duty, etc), Other service-related reports.

4.HRMS Issue Handling:

  • Monitor and follow up on HRMS-related issues and meeting outcomes.
  • Maintain an updated issue log and ensure timely resolution.

5.Regulatory Compliance Support:

  • Monitor and follow up on employee compliance activities such as Annual Declaration and other regulatory documentation.
  • Ensure timely completion and submission by employees.

6.Employee Engagement & Welfare Monitoring:

  • Monitor department welfare status across all employees.
  • Assist departments with reimbursement processes and third-party payment coordination.
  • Provide monthly reports on employee engagement costs.

Requirements:

  • Bachelors degree in accounting, Human Resource Management, Law or a related field.
  • Minimum of 5 years of relevant work experience.
  • Strong relationship-building skills with vendors/suppliers and internal stakeholders.
  • Experience in coordinating with government agencies (e.g., Immigration, Police, other regulatory bodies).
  • Good understanding of general affairs principles.

More Info

Industry:Insurance

Function:Human Resources

Job Type:Permanent Job

Date Posted: 21/08/2025

Job ID: 124370809

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Last Updated: 23-09-2025 05:09:03 PM
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