Operation Development Manager

Key Responsibilities

• Analyze existing business processes and identify opportunities for optimization and cost reduction.
• Design and implement operational improvement initiatives to increase efficiency, productivity, and service quality.
• Develop and deliver training, coaching, and mentoring programs to build team capability and strengthen operational excellence.
• Partner with business units to standardize best practices across branches and functions.
• Lead change management and ensure smooth adoption of new systems, processes, or tools.
• Monitor and evaluate performance metrics to ensure alignment with company goals.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or a related field.
• Minimum 10–15 years of experience in operations, process improvement, or related areas.
• Strong understanding of operational workflows, supply chain, and business processes.
• Familiarity with Toyota Production System (TPS) or other continuous improvement methodologies (e.g., Lean, Six Sigma) is preferred.
• Excellent problem-solving, analytical, and project management skills.
• Strong communication and interpersonal abilities, with the capability to drive change.