Key Account Manager

About the Opportunity

As part of SKINTIFIC, we are accelerating our growth in the Modern Trade channel within the Beauty & Personal Care category.

We are looking for a Key Account Manager who will play a critical role in strengthening our commercial presence, expanding key account partnerships, and driving sustainable business growth across national and regional modern trade customers.

Role Summary

The Key Account Manager – Modern Trade will be responsible for driving revenue growth and managing strategic relationships with modern trade partners.

This role owns the end-to-end account management cycle, from business development and negotiation to execution, performance tracking, and post-sales engagement. You will work closely with cross-functional teams to ensure strong in-store execution, product availability, and alignment between commercial strategy and operational delivery.

Job Description

• Achieve and exceed assigned sales targets by driving sustainable growth across key modern trade accounts, such as Modern Pharmacy, Hyper/Supermarket & Minimarket channel.
• Identify, acquire, and onboard new distributors and key accounts, while maximizing revenue through up-selling and cross-selling within the existing customer base.
• Manage the end-to-end sales cycle, from prospecting and negotiation through to successful deal closure and post-sales follow-up.
• Build, manage, and maintain strong, long-term relationships with key modern trade partners, acting as a trusted commercial partner.
• Develop a robust sales pipeline, ensuring accurate sales forecasting, account planning, and execution aligned with business objectives.
• Monitor, track, and analyze competitor activities, pricing, promotions, and trade initiatives to generate actionable market intelligence.
• Proactively provide insights and recommendations to management based on market trends, channel dynamics, and competitor movements.
• Collaborate closely with internal teams (marketing, supply chain, finance, and operations) to ensure smooth execution, product availability, and service delivery.
• Analyze market performance and customer data to formulate and implement effective channel and account strategies.
• Prepare regular sales reports, business reviews, and performance updates, and actively participate in management and sales review meetings.

Requirement

• Minimum 4 years of experience in Modern Trade, Key Account Management, or Branch Management within the FMCG industry; experience in Personal Care, Skincare, or Beauty categories is highly preferred
• Proven track record in managing modern trade accounts, Modern Pharmacy, Hyper/Supermarket & Minimarket channel will be plus
• Strong existing relationships with modern trade accounts will be a significant advantage
• Demonstrated ability to develop and execute channel sales strategies to drive volume, value, and distribution growth
• Excellent communication, negotiation, and presentation skills, with the ability to engage stakeholders at all levels
• Fluent in English, both written and spoken
• Highly result-oriented, entrepreneurial, self-motivated, and able to work independently in a fast-paced environment
• Strong analytical skills with the ability to translate market and competitor insights into actionable strategies
• Willing to travel across Indonesia as required
• Willing to follow Work From Office (WFO) policy at Mega Kuningan, South Jakarta