Join Chocolate Monggo as a
Key Account!
Established in 2005, Chocolate Monggo is a distinguished Indonesian premium chocolate brand. Our commitment to excellence is reflected in our products, which are crafted with locally sourced ingredients in Yogyakarta, Indonesia. With a wide range of high-quality, innovative chocolate products, we cater to discerning customers through our brand stores and distribution channels spanning specialty cafes, hotels, up-market grocery stores, online platforms, and duty-free outlets across Indonesia.
Position:
Key Account
Job Description
- Serve as the primary point of contact for all customer account management matters
- Build and maintain strong, enduring client relationships
- Negotiate contracts and finalize agreements to optimize profits
- Ensure the timely and successful delivery of our solutions in accordance with customer needs and objectives
- Clearly communicate the progress of monthly/ quarterly initiatives to internal stakeholders
- Cultivate new business opportunities with existing clients and/ or identify areas for improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Generate reports on account status
- Collaborate with sales, business development, commercial, operations and other relevant teams to identify and capitalize on opportunities within the territory
- Assist in addressing challenging client requests or escalating issuesas necessary
- Monitor performance, absenteeism and reports from SPG and MD
Qualifications
- Minimum Bachelor's degree in Business, Marketing or a relevant field
- At least 5 years of experience as a B2B Key Account or Account Manager for fast moving consumer goods products (preferred)
- Excellent written and verbal communication in English
- Excellent interpersonal, communication, presentation, and negotiation skills
- Strong analytical and problem-solving skills, with the ability to think strategically and adapt to changing market conditions
- Have SIM A and SIM C
- Understand trading terms, promotional strategies
- Willing to be placed in the JABODETABEK
