Front of House

A&O Shearman is a leading global law firm operating in over thirty countries. By turning our insight, technology, and talent into ground-breaking solutions, we've earned a place at the forefront of our industry. Our lawyers are leaders in their field - and the same goes for our support teams. Ambitious, driven and open to fresh perspectives, we find innovative new ways to deliver our services and maintain our reputation for excellence, in all that we do.

The nature of law is changing and with that change brings unique opportunities. With our collaborative working culture, flexibility, and a commitment to your progress, we build rewarding careers. By joining our global team, you are supported by colleagues from around the world.

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us We recruit the best and ask for the best of you. And together, we will redefine success.

If you're ready for a new challenge, it's time to seize the opportunity.

Indonesia is one of the most important emerging markets in Asia, and Ginting & Reksodiputro in association with A&O Shearman (G&R) have been active there for many years, representing financial institutions, corporates, and the Republic of Indonesia on a wide range of transactions.

G&R is a top tier Indonesian law firm - our lawyers provide first class Indonesian legal advice and are well-established leaders in the local market. With our expertise we are able to provide a high quality one stop shop on Indonesian transactions, giving outstanding local and international advice as well as an integrated full service. This is what clients expect from A&O Shearman across the world.

Role Purposes

The Front of House (FOH) role is responsible for delivering a professional, welcoming, and seamless front-of-office experience. As the first point of contact for clients, guests, and internal stakeholders, this position plays a key role in supporting business operations by ensuring smooth coordination of client arrivals, meeting facilities, administrative support, and food & beverage services, in line with the firm's service standards.

Job Responsibilities:

• Act as the first point of contact for all visitors, including receiving, welcoming, and escorting VIP guests and clients in a professional and courteous manner.

• Receive and handle incoming phone calls, ensuring calls are answered promptly, screened appropriately, and directed to the correct person or department.

• Coordinate meeting room bookings, setup, and readiness, including room arrangement and availability of required facilities.

• Provide day‑to‑day administrative support to the Business Services team, including documentation and general office coordination.

• Manage food and beverage arrangements for meetings, internal events, and client engagements, ensuring service quality and timeliness.

• Support front‑of‑office operations to ensure a smooth, well‑organized, and professional office environment at all times.

• Liaise with internal stakeholders and relevant vendors to support operational needs related to front‑of‑house services.

• Background in hospitality, hotel management, or a related service‑oriented field is preferred. Previous experience in a hospitality environment, front desk, guest relations, or customer service role is highly desirable.

• Strong communication and interpersonal skills, with the ability to interact professionally with clients, guests, and internal stakeholders.

• Well-organized, detail-oriented, and able to manage multiple tasks in a fast-paced office setting.

• Professional appearance and service-oriented mindset, with a strong focus on customer experience.

Desired Skills and Experience

We are currently seeking a Front of House (FOH) professional to join our Business Services Department. This role is based in Jakarta and will serve as a key frontliner, supporting daily office operations and client-facing activities in a professional and welcoming environment.

1. Serve as the primary front‑of‑house contact, including welcoming and escorting VIP guests and clients.

2. Coordinate meeting room arrangements, including scheduling, setup, and readiness for internal and external meetings.

3. Provide administrative support for day‑to‑day office operations within the Business Services function.

4. Manage food & beverage arrangements for meetings, events, and client engagements, ensuring service standards are met.