Ecommerce Specialist

Job Description

• Manage daily e-commerce operations across major marketplaces (e.g., TikTok Shop, Tokopedia).
• Handle order processing, campaign participation, promotional submissions, and product uploads.
• Support sales growth through TikTok affiliate marketing and in-app advertising strategies.
• Assist in planning and executing e-commerce campaigns to achieve sales targets.
• Monitor customer engagement, maintain retention efforts, and contribute to CRM activities.
• Track and analyze campaign performance, prepare regular reports, and provide actionable insights.

Job Requirements:

• Minimum 12 years of experience in handling e-commerce operations (experience in automotive category is a strong plus).
• Proficient in managing marketplace platforms, especially TikTok Shop and Tokopedia.
• Familiar with TikTok Shop operations: order handling, campaign tools, and promotional programs.
• Knowledge of affiliate marketing and online advertising strategies.
• Basic understanding of Customer Relationship Management (CRM) for e-commerce.
• Strong analytical skills with ability to use Excel/Google Sheets or platform dashboards.
• Good communication skills; proficiency in English is required(Mandarin is a plus).