Our Company
JD Logistics (HKEX: 2618) is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.
About the Job
Key Responsibilities:
- Expand and maintain a database of logistics service providers across Indonesia and the Philippines.
- Build and strengthen partnerships with 3PLs and collaborative warehouses to support business growth.
- Lead business discussions and negotiate terms with potential service providers.
- Establish and improve vendor performance evaluation systems.
- Oversee daily vendor management and coordinate with cross-border teams to ensure delivery and fulfillment quality.
- Supervise daily operations of 3rd party warehouse in Jakarta (inbound, storage, outbound, sorting).
- Handle operational exceptions and resolve issues promptly with service providers and clients.
- Monitor KPIs, optimize processes, and control operational costs.
- Coordinate with internal teams to ensure seamless execution and issue resolution.
- Ensure resource availability for key accounts and high-priority clients.
- Drive cost optimization while enhancing service efficiency and customer satisfaction.
Qualifications:
- Bachelors degree or above in Logistics, Supply Chain, Business, or related fields.
- Minimum 5 years of experience in logistics operations, vendor management, or related roles; regional experience is a plus.
- Proven negotiation skills and experience managing third-party logistics providers with a track record of achieving strong business outcomes.
- Strong service orientation, collaborative mindset, and the ability to work effectively across cultures and functions.
- Excellent interpersonal and communication skills with logical thinking and a proactive attitude.
- Proficiency in Mandarin and English (both written and spoken) is required, as this role involves regular communication with China headquarters and cross-border stakeholders.
