Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.
Serve as a key leader and operational overseer at a property, working closely with the General Manager and executive committee. Manage daily operations across multiple departments, ensuring the highest standards of service are upheld. Develop revenue strategies, optimize guest satisfaction, and maintain seamless coordination between departments for a superior guest experience.
Responsibilities:
- Coordinating the operations of all departments, ensuring smooth operations while delivering an exceptional guest experience.
- Assist the General Manager in guest relations, meeting Villa Owners, managing employees, and attending meetings.
- Monitor guest satisfaction and set department targets to enhance service quality and operational efficiency.
- Assist in managing revenue generation and cost control across all departments, maximizing profitability.
- Achieve budgeted revenues, control labor costs, and monitor inventories of operating equipment and supplies.
- Ensure that Villa Owners accounts are managed efficiently.
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Minimum 5 years of experience in luxury hospitality.
- Fluency in English, additional languages is an asset.
- Excellent communication and interpersonal skills.
- Strong financial acumen with the ability to interpret data and manage budgets effectively.
- Demonstrated leadership, organizational, and problem-solving abilities.
- Hands-on management style with impeccable attention to detail.
