User Operations Specialist – Infun

Here at Infun, we offer endless interactive fun! We provide real-time voice chat with many people

and a variety of surprising gameplay experiences.

We are seeking a User Operations Specialist to manage our business operations, with a focus on

overseeing user engagement and activities.

User Operations Specialist – Infun

Job Responsibilities:

-Responsible for the daily engagement, communication, and information updates for high-value

users (including SVIP users, family group users, etc.). Conduct regular interviews with key users,

design targeted campaign plans based on user types, manage campaign launch, and

independently complete campaign reviews and improvement plans.

-Follow up on the selection of high-quality Hosts and support the implementation of Host-related policies. Update daily/weekly data reports, respond to Hosts feedback in a timely manner, and ensure issues are tracked and resolved. Assist in launching Host-related campaigns and collecting relevant information and data.

-Support the release and promotion of recruitment policies, assist in identifying and maintaining

promoters, update daily/weekly recruitment-related data, and identify and report issues as

needed.

Requirements:

-Proficient in Microsoft Office and familiar with tools like Canva.

-Basic understanding of chat-room app or livestreaming app, or experience in campaign planning and user operations.

-Strong communication, execution, and comprehension skills.

-Solid data analysis skills and ability to work under pressure.