As a Key Account Manager you will take charge of
- Grow account NMV and revenue
- Build strong relationships with your brand and platform counterparts
- Deliver expert recommendations on the best strategy / promotions / growth levers for brands
- Develop annual growth plans and activation calendars and campaign proposals
- Manage cross-functional team to drive brand performance (Content, Store management, Operations, Chat)
- Ensure all brand / store KPIs are met
- Collaborate on onboarding and growth plans for new brands
- Collaborate with management on NMV goals, planning and forecasting
- Work together with Category Manager to ensure account retention and growth
What we are looking for - the ideal profile
- Min 2-3 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
- Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
- Strong interpersonal, relationship and communication, listening and negotiation skills
- Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
- Experience in developing digital / ecommerce campaign plans
- Analytical skills to analyze data and make performance improvement suggestions
- Project management experience
- Good Excel and PowerPoint skills
In return, you will be getting
- We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams. In this role, you will have the most holistic overview of all facets of driving a successful e-commerce business
- From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities
- Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact
- Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts
