Technical Writer

Job Description:

• Create, develop, and maintain clear, accurate, and user-friendly technical documentation.
• Translate complex technical information into easy-to-understand documentation for both technical and non-technical audiences.
• Collaborate with Developers, System Analysts, Business Analysts, QA, and other technical teams to gather and verify information.
• Develop documentation such as System Documentation, Technical Guides, API Documentation, User Manuals, SOPs, Release Notes, and Knowledge Base articles.
• Review and update existing documentation to ensure accuracy, consistency, and alignment with system changes.
• Maintain documentation standards, templates, terminology, and version control.
• Conduct interviews or discussions with Subject Matter Experts (SMEs) to obtain technical information.
• Organize and structure documentation so that information is easy to find and understand.
• Ensure documentation follows established company and project standards.
• Support project teams in preparing documentation required for project delivery and handover.

• Bachelor's degree in Technical Writing, Information Technology, Computer Science, English, Communication, or a related field.
• Minimum 1–2 years of experience as a Technical Writer or in a similar role.
• Strong English writing and communication skills.
• Able to understand and explain technical concepts clearly.
• Experience creating technical documentation, user manuals, SOPs, or API documentation.
• Familiarity with software development processes and SDLC.
• Familiarity with documentation tools such as Microsoft Word, Google Docs, Confluence, Notion, Markdown, or similar tools.
• Strong attention to detail and ability to organize information systematically.
• Able to work collaboratively with technical and non-technical teams.
• Experience in IT projects, software development, or system implementation is preferred.

Nice to Have:

• Experience documenting REST APIs / Swagger / OpenAPI.
• Basic understanding of databases, SQL, cloud, or software architecture.
• Experience working in Agile/Scrum environments.
• Portfolio of technical documentation or writing samples.