Sales Team Lead - SPX Express (Jakarta)

Shopee

Indonesia

3-5 Years

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Posted 18 hours ago
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Job Description

Job Description:

Lead a team of up to 12 Sales Agents, driving the acquisitions and retention of key sellers. Fostering a culture that is both competitive and collaborative.
Monitor individual and team performance against key metrics, including seller acquisitions, retention rates, and service levels.
Conduct regular 1-on-1s to provide actionable feedback, career guidance, and performance coaching to ensure continuous team growth.
Assess current team processes and procedures, identify opportunities for improvement, and implement them
Act as the first point of escalation for complex seller issues related to systems, order management, and logistics operations

Requirements:

Bachelor's degree, preferably from 3PL/Logistics background
3+ years of experience in Client Acquisition, Sales or Seller Management in logistics companies
Strong oral and written communication skills
Proven ability to lead a team in achieving KPI
Excellent leadership skills
Results-oriented with strong analytical skills
Able to work under pressure in a fast paced company
Dependable with high sense of ownership
Deep understanding of CRM systems and best practices
Proficient in Microsoft Office

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 138996635

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