About us:
FIT HUB is a venture-backed technology driven health and wellness startup based in Jakarta, Indonesia. Founded in 2020, FIT HUBs mission is to democratize access to Health and Wellness for all Indonesians. We believe that everyone should have access to improving their health and wellness, so weve built FIT HUB from the ground up to make exercising friendly, affordable, and fun for new gym-goers and fitness-enthusiasts alike.
The Opportunity:
In this role, you will be part of the Operational team. As Sales and Operational Excellence you will be working in a team to manage and improve both sales and operational excellence procedures to ensure more efficient sales strategy and more efficient business process.
What You Will Do:
- Developing Sales Strategies: Formulate and implement strategic sales plans to attract new members and retain existing ones. This involves analyzing market trends, understanding customer needs, and positioning.
- Monitoring Performance: Monitors sales performance closely by analyzing sales data, metrics, and KPIs. Identifying areas of improvement and taking corrective actions to optimize sales effectiveness
- Conduct a thorough analysis of existing processes to identify inefficiencies and areas for improvement.
- Establish the development and execution of procedures, standards, and initiatives for the operational process.
- Create an approach or methodology as a framework and strategy to organize and improve sales excellence, business process improvement, SOP creation and enhancement, frontliner productivity improvement, lead conversion management, system automation, and more.
- Coordinate with other departments to ensure the successful implementation of projects or initiatives.
Must have:
- Having at least 6 - 8 years of experience managing Sales Team or Sales Excellence Team in retail business with large multi-city physical footprint.
- Demonstrated track record in achieving and exceeding sales targets in a competitive environment, preferably in business with large multi-city physical footprint.
- Proven leadership skills with experience in handling a team.
- Having good analytical thinking, strong problem solver with solid analytical & quantitative skills, highly data-driven & objective.
- Highly results-oriented and OKR-driven, supported with the ability to set up & roll out new initiatives end-to-end, from ideation & conception to piloting, monitoring & ramp-up.
- Good at multitasking across many concurrently running initiatives & prioritising well across different improvement opportunities.
- Having experience in financial statements, consulting background, and/or having understanding in Six Sigma will be an advantage.
- Able to work collaboratively in a team environment and independently.
- Able to work effectively with people at all levels in an organization.
- Fluency in English and Bahasa Indonesia in professional settings.
- Willing to travel across Indonesia.
