Company Description
Hotel Tjampuhan Spa is located in Ubud, Bali, Indonesia. The hotel epitomizes Balinese culture and hospitality, offering world-class accommodation and wellness experiences. Our serene environment and dedicated service make us a preferred choice for guests seeking relaxation and rejuvenation in a tranquil setting.
Role Description
This is a full-time on-site role for a Room Division Manager based in Bali, Indonesia. The Room Division Manager will oversee guest satisfaction, front desk operations, and housekeeping services. Daily tasks include supervising receptionist duties, ensuring excellent customer service, and managing staff training. The role aims to maintain high standards of customer satisfaction and operational efficiency in all room division activities.
Qualifications
- Experience in Guest Satisfaction, Customer Satisfaction, and Customer Service
- Proficiency in managing Receptionist Duties and front desk operations
- Skills in staff Training and development
- Strong communication and leadership abilities
- Ability to work independently and within a team
- Previous experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality Management or a related field
