Company Description
BINUS Group is a fast-growing institution with national and international recognition, celebrated for its commitment to a positive workplace culture. Recognized as one of the Best Companies to Work for in Asia by HR Asia, BINUS fosters a family-friendly, multicultural community that supports professional growth. Dedicated to society's empowerment through education, technology, and innovation, we seek passionate and qualified professionals to join our mission-driven team. Together, we aim to create a meaningful impact and build a better future through collaboration and innovation.
Job Responsibilities :
- Welcome residents/guests and manage parents visits (approval, visiting hours, and required forms).
- Handle daily mail distribution, update room availability, and manage room reservations.
- Oversee equipment lending/return, ensure good condition, and record in the logbook.
- Provide information, respond to complaints, share announcements, and escalate issues to relevant parties.
- Prepare reports on violations/incidents and maintain accurate records and correspondence.
Job Requirements :
- Bachelor's degree in Hotel Management or Tourism.
- Prior experience in Guest Relations or Front Office is an advantage, preferably from Hospitality Industry.
- Strong service orientation with excellent interpersonal and communication skills.
- Demonstrated analytical, conceptual, creative, and innovative thinking abilities.
- Proficiency in English (written and spoken); Proficiency in other languages is a strong plus
