Company Description
Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.
Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.
Job Description
- Lead overall Client retail, accountable for the region execution, focussed on People and Retail Management
- Build and maintain strong relationships with key clients, ensuring high customer satisfaction and retention levels.
- Lead, motivate, and develop a team of retail personnel or account managers within the region to meet or exceed performance targets.
- Monitor and analyze regional performance metrics (sales, profitability, customer satisfaction, etc.) to ensure targets are met.
- Increasing the portfolio of clients working with offline retail businesses
Qualifications
- Education: Bachelors degree in Business, Marketing, or a related field (or equivalent experience).
- Experience: 2-5 years of experience in sales, account management, or retail management, ideally in a regional or territory management role.
- Leadership: Proven ability to lead, motivate, and develop a team to achieve high performance.
- Problem-solving: Strong analytical skills with the ability to identify problems, think critically, and implement effective solutions quickly.
- Have a good network in the retail business
