Responsibilities
Strategic Responsibilities:
- Develop strategic plans to achieve KPI results; Sets quantifiable expectations that align with the company goals.
- Develop tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume within his/her area.
- Develop and maintain Hub standard operating procedures & processes in assigned areas.
- Analyze and propose new ways of working to the management in order to improve the overall Hub performance.
BAU Responsibilities
- Oversee daily operations to meet SLA and ensure full compliance of hub operational process & policies.
- Lead the troubleshooting efforts on the assigned area hub and solve the problems.
- Monitor & update hub operational performance in terms of its service, cost, productivity & efficiency.
- Establish & keep track of daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
Team Management Responsibilities
- Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders.
Requirements
- Bachelor's Degree from Operations Management, Industrial Engineering, Supply Chain Management or any related field.
- Good knowledge in vendor's management & project management
- Minimum 5 years of working experience as a Hub Area Manager from a Logistic , E-commerce background.
- Demonstrated ability to deal with ambiguity, and manage changing priorities.
- Self-started mentality, energetic, driven, proactive.
- Strong sense of need for achievement of goals and successes.
- Outgoing with a positive and proactive approach.
- Has a positive approach to work with a flexible can-do attitude.
- Leadership skills to influence, attract, motivate and develop team members for high performance
- Strong background in managing people/staff in multiple levels
- Ability to anticipate and identify problems and use fact-based analysis to develop effective and efficient solutions.
- Strong numerical and analytical ability.
- Excellent interpersonal skills and a collaborative management style
