Head of Product

PT CRIF Lembaga Informasi Keuangan (CLIK) | Jakarta, Indonesia

CLIK is a leading credit bureau providing credit information, analytics, and decision-support services to financial institutions across Indonesia, regulated by OJK. We're looking for a Head of Product to lead our Product Division shaping strategy, driving innovation, and building strategic ecosystem partnerships across the credit bureau landscape.

What You'll Do

1.   Develop and execute product strategy and roadmaps aligned with the company's business goals

2.   Own the end-to-end lifecycle of Credit Bureau products (credit reports, credit scores, portfolio monitoring, fraud prevention, APIs, DaaS, and more)

3.   Lead ecosystem strategy by building partnerships with fintechs, banks, telcos, e-commerce, and other data providers

4.   Drive product innovation through market research, emerging tech (AI/ML), and alternative data

5.   Translate market and customer insights into new products and enhancements

6.   Oversee product delivery governance, from requirements approval through launch and post-launch performance

7.   Support commercial teams with positioning, RFP/RFI responses, and client-facing product demos

8.   Ensure all products comply with OJK/LPIP regulations, UU PDP (Personal Data Protection Law), also internal governance standards, and represent the company in engagements with OJK

9.   Manage product P&L such as budgets, profitability, ROI, and investment prioritization

10. Lead and develop the Product Management and Ecosystem Partnership teams

11. Partner with data science teams on scoring model strategy, evaluating model performance, validation practices, and monitoring frameworks from a product standpoint

12. Define and track product success metrics, including revenue targets, API adoption, client retention, and market position relative to other licensed bureaus

What We're Looking For

1.   Bachelor's degree in Financial Management, Information Systems, Computer Science, Business, Data Science, Engineering, or related field (Master's/MBA preferred)

2.   Minimum 8 years of experience of Product Management in Financial Services preferred from Credit Bureau, Fintech, or Banking

3.   At least 4 years leading Product or Product Strategy teams

4.   Proven track record launching enterprise financial products and understand product cost benefit analysis methodology

5.   Experience managing cross-functional product delivery and strategic data partnerships

6.   Strong understanding of OJK regulations, LPIP operations, and data protection law (UU No. 27/2022) preferred

7.   Solid grasp of API ecosystems, Open Banking/Open Finance, and data/analytics platforms

8.   Excellent stakeholder management, commercial acumen, and strategic thinking

9.   Experience working within OJK-regulated financial institutions is a strong plus

10. Working knowledge of credit scoring methodology, model validation, and model monitoring, enough to evaluate technical tradeoffs with a data science team