About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches and fashion. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a Growth Manager, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just execute tasks.
What Will Be Challenging
Please read this carefully - it's here to help you self-select.
- Expectations are high and visible
- Problems may be ambiguous and fast-moving
- Priorities can change as the business scales
- Feedback is direct and frequent
- Performance is measured by results, not intentions
- If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities:
- Develop and execute growth strategies to drive customer acquisition, engagement, retention, and revenue across Luxehouze and Archivve in Indonesia & Singapore.
- Lead growth experiments by designing, executing, and optimizing A/B tests for retention program, customer journey improvements, referral, and new growth initiatives to improve key business metrics.
- Own O2O strategy by integrating digital campaigns with retail stores, events, and offline activations to create seamless customer experiences and drive conversions.
- Build and grow customer communities through loyalty programs, ambassador initiatives, exclusive member experiences, and community engagement strategies that strengthen brand affinity and retention.
- Collaborate cross-functionally with Brand, Performance Marketing, CRM, Social Media, Partnerships, Events, Sales, and Retail teams to execute integrated growth campaigns and identify new business opportunities.
- Analyze growth performance by monitoring customer behavior, campaign effectiveness, and key business metrics, providing actionable insights and recommendations to optimize growth initiatives.
- Manage growth initiatives and budgets, ensuring resources are allocated effectively while presenting experiment results, performance reports, and strategic recommendations to senior stakeholders.
Requirement & Qualifications:
- 6–8 years of experience in Growth Marketing, Digital Marketing, CRM, or E-commerce, with at least 2 years in a managerial role.
- Proven track record in driving customer acquisition, engagement, retention, and revenue growth.
- Strong experience in growth experiments, A/B testing, customer journey optimization, and CRM/lifecycle marketing.
- Experience developing O2O (Online-to-Offline) strategies and loyalty or community programs.
- Strong analytical and commercial acumen with the ability to translate data into actionable insights.
- Experience managing marketing budgets and evaluating campaign performance.
- Excellent project management, stakeholder management, and communication skills.
- Experience in luxury, fashion, retail, or e-commerce is preferred.
