Are you someone who enjoys working with numbers, spotting discrepancies, and ensuring every billing detail is accurate and accounted for Do you thrive in operational environments where precision, analytical thinking, and problem-solving directly impact business efficiency and customer experience If you enjoy managing high-volume invoicing activities while collaborating across regions and systems, this role could be the right opportunity for you.
We are looking for a Finance Admin to support ATI Business Group's invoicing and billing operations across the Asia and EMEA regions. This role will play a key part in managing the end-to-end invoicing process within D365, including invoice validation, auto-invoice failure investigation, booking and pricing verification, reconciliation activities, and invoice posting while ensuring compliance with standard procedures and data accuracy.
This is not a purely administrative role, and it is not a purely transactional processing role. We are looking for someone who can work with a high level of accuracy, investigate invoicing issues proactively, and independently manage reconciliation and billing-related challenges in a fast-paced operational environment. Success in this role requires strong attention to detail, analytical capability, ownership, and the ability to ensure timely and accurate billing processing while supporting customer case resolution and operational efficiency.
Key Responsibilities
- You will investigate auto-invoice failures and resolve open sales order issues in D365
- You will validate booking details including PNR, passenger information, routes, and travel data before invoice posting
- You will verify payment status, form of payment, and perform transaction reconciliation to ensure billing accuracy
- You will conduct detailed analysis on invoicing and billing cases to determine appropriate resolutions
- You will ensure all tasks are completed accurately and in line with the team's minimum standards and procedures
- You will report system issues, process gaps, or operational limitations to the direct supervisor
Is this you
- Strong English communication skills, both written and spoken, for daily operational coordination and case handling.
- Strong attention to detail and accuracy in validating invoicing, booking, and payment data.
- Excellent analytical and problem-solving skills with the ability to perform in-depth case analysis.
- Ability to review, validate, and reconcile financial and booking data based on standard procedures.
- Experience in Finance Operations or invoicing/billing processes is preferred.
- Basic Microsoft Excel skills are an added advantage.
- Exposure to the travel industry, including GDS or booking systems, is a plus.
- Proactive, organized, and able to manage multiple tasks in a fast-paced environment
- Willing to work on shifting schedules (24/7), including public holidays and weekends.
- Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang
Be Part of the ATI Journey
At ATI Business Group, our mission is to support our clients growth by providing cost-effective technology and talented, scalable resources on demand. Since our founding in 2002, ATI has focused exclusively on serving the travel and hospitality industries worldwide. With over 1400 employees, we are proud to deliver exceptional services that drive success for our global clients.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
