Search by job, company or skills

Kitabisa.com

Customer Service

Kitabisa.com
Indonesia
1-3 Years
Save
  • Posted 15 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Efficiently and promptly attend to customer inquiries and concerns through online channels, ensuring timely resolution and satisfaction.
  • Methodically analyze, assess, and effectively resolve customer complaints and issues, employing problem-solving skills and empathy.
  • Proactively foster and nurture positive relationships with customers, enhancing loyalty and satisfaction through personalized interactions and attentive service.

Minimum Qualifications

  • Minimum education: D3 (three-year diploma/associate degree)
  • 1–2 years of experience as Customer Service, Call Center, or Sales Support
  • Communicative, friendly, and patient
  • Familiar with CS tools (WhatsApp Business API, CRM, ticketing systems, Google Workspace)
  • Bonus points: understanding of sharia/Islamic finance or philanthropic products, or prior experience in the Insurance industry

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

Kitabisa.com

Job ID: 149410563

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 21-06-2026 11:42:12 PM
Homejobs in IndonesiaCustomer Service

Similar Jobs

Customer Service Specialist (Korean Speaking)

joymaker interactive
Indonesia

Skills:

ticketing systems , Korean language proficiency, Analytical Skills, crm software, Problem-solving

Customer Service Agent (Korean & English Bilingual)

Influx
I
Indonesia

Skills:

Telephone systems, CRM or ticketing systems, Computer Literacy

Support Associate, Customer Service (Contract)

Secretlab
Indonesia

Skills:

Microsoft Office, Shopify, Google Workspace

Customer Service Supervisor

Serial
Indonesia

Skills:

, SLA, KPI, CRM omnichannel tools, Analytical Thinking, e-commerce, WhatsApp Business API, social media

Customer Service Assistant Manager

mr.d.i.y. indonesia
Indonesia

Skills:

Ticketing Tools, reporting dashboards, Customer service systems, CRM