Credit Control Services QA, Operations

Job description:

• Implement the Quality Assessment plan for all transactions and operations in the Credit Control Services division.
• Analyze findings of the assessment and prepare assessment result reports.
• Review findings and propose plans to improve or change the procedure or workflow.
• Monitor corrective action made by the Credit Control Services division related to the findings of the quality assessment.
• Monitor corrective action from regulator findings.
• Conduct documentation and administration related to all procedures and provisions in the Credit Control Services division.

Job requirement:

• Minimum Bachelor's degree from any field
• Minimum 2 years experience in related field
• Understanding the regulations and procedures of the banking Industry
• Strong Written and Verbal communication
• Strong Analytical and Problem-Solving Skills
• Advanced Microsoft Office skills (e.g., Excel and PowerPoint)