Hello #TalentReady! PT Valdo Sumber Daya Mandiri is currently helping our client, a multinational banking company for hiring Call Center (English Speaker). Please read the job description and requirements below:
Responsibilities
- Responsible for providing outstanding customer service to customers, including responding to inquiries, resolving issues, and maintaining customer records;
- Responsible for providing quality service to cardholders and merchants, including educating them on new technologies;
- Responsible for managing and responding to customer support issues.
Qualifications
- Minimum 1 year of experience as a Call Center, preferably in Banking industry;
- Must possess at least Bachelor&aposs degree (S1);
- Fluency in English is a MUST;
- Strong knowledge in banking product and services;
- Tech-savy;
- Character & Soft Compentency: Customer Focus, Teamwork, Integrity, Performance Excellence, Able to Serve Priority Customer.
- Willing to work in Cilandak, Jakarta Selatan
- Willing to work in shifting system (24h)
