Carry out annual revenue target to sell Alibaba Cloud global solutions to enterprises clients (Financial Industry)
Focus on the segmentation industry and engage with partner to leverage business communities to sell Alibaba Cloud global solutions
Build strong sales pipelines, help enhance customer onboarding and segmentation industry enablement programs
Provide trainings and workshops to customers and partners to enhance brand awareness and improve collaborations
Provide overall pre-sales and post-sales support at account level to help customers and channel partners with Alibaba Cloud consumption and ensure overall customer satisfaction
Be a team player to help the team hit its overall revenue target and build solid ecosystem by offering internal cross trainings, knowledge and experience sharing, and contributing to teamwork spirit
Work with HQ back office functional lines to collaborate and contribute to overall product, solution and operation enhancements
Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers actual needs.
Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities.
Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
Regularly contact existing and potential customers to keep abreast of key information such as customers business plans and budgets, supplier status, organizational structure, and technical environment.
Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers CXOs or CXOs-D, to obtain critical support in cooperation.
Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuosly.
Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
Job Requirements
8-12 years of sales experience in the IT and technology sectors, with a proven track record; experience in cloud computing is a plus.
Strong expertise in industry segmentation, particularly in the financial sector, and experience engaging with nationwide or regional business communities.
Preferred experience in partnership, alliance programs, and channel platforms, with a focus on selling software and PaaS products, especially in expanding major customer accounts.
Comfortable working in a global, fast-paced, and culturally diverse environment.
Skilled in coordinating collaborative efforts among internal and external resources and adept at managing change, resolving conflicts, and fostering team collaboration with a strong emphasis on ethics and integrity.
Exceptional organizational skills with the ability to manage multiple projects simultaneously, and the capacity to engage independently with key customer stakeholders to facilitate effective communication and expedite decision-making.
Understanding of customers business needs and digital transformation goals, with the ability to diagnose technical challenges and provide competitive solutions.
Proficient in identifying and tailoring responses to different customer segments and creating a positive communication atmosphere.
Strong service orientation, able to follow through on customer issues to ensure satisfaction.
Excellent interpersonal, presentation, and written communication skills; fluency in Bahasa Indonesia and English, with Chinese as a strong advantage. Certification from Alibaba Cloud or other public cloud vendors is a plus.
