Our vision is to transform how the world uses information to enrich life for .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Responsibilities and Tasks
- Perform, Monitor, and Report Activities
- Create customer AR invoices, debit and credit memos as directed
- Reconcile and enter customer cash receipts based upon customer remittance instructions
- Monitor invoice out-put and mail manual invoices within assigned portfolio
- Complete SAP Collection Specialist Worklist-Open Items (e.g., past dues invoices, debit claims, understanding the reason for credit memos, or open cash receipts within assigned portfolio)
- Ensure timely follow-up on broken promises and document outcomes in the Collections Specialist Worklist - Customer Contacts or Promise-to-Pay note fields
- Determine the root cause of slow payments and escalate serious account issues or potential losses to Credit Analyst, Sales management and/or Operations management according to policy
- Review payment discrepancies and customer claims for validity with customer programs or contracts and create disputes
- Process according to the policy, monitor for trends within a customer's portfolio
- Escalate serious issued and recommended actions for resolution ensuring full resolution of a dispute as the Dispute Coordinator
- Ensure consistent and accurate documentation of all customer activities within the collections module and SAP.
- Monitor accounts receivable aging of assigned portfolio using the SAP collections module and other reporting or applications, including proficient use of Microsoft Office applications
- Provide accurate and concise documentation to support settlement negotiations with customers
- Support department goals and key performance indicators
- Report doubtful accounts in compliance with Allowance for Doubtful Accounts policy
- Complete write-off requests in compliance with Bad Debt Write-Off policy
- Participate in cash flow forecast
- Perform Month End Close and Controls
- Support monthly cash reconciliation
- Participate in Monthly Aging Review
- .Support Account Receivable Operations Controls in compliance with SOX and department policies
- Promote Teamwork and Communication
- Communicate account issues to management, Sales, members of the Credit and AR team, or other stakeholders in accordance with policies and procedures
- Establish and maintain cooperative and productive work relationships seeking win-win solutions with internal and external customers
- Negotiate settlement agreements between customers and the company
- Participate in department and/or cross functional projects supporting company objectives
Education Required
- Bachelors Degree
- Finance or Accounting or Business with accounting knowledge
- Related field of study
Experience Required
- 1 year experience in any of the following:
- Accounting / FinanceDesired
- 1 year experience in any of the following:
- Credit or Accounts Receivable
Language & Skills Required
- Proficient in English language.
- Proficient in Microsoft Excel, Outlook Desired
- Knowledge in SAP, PowerBI or other RPA tools
