We are looking for a dynamic and experienced Account Manager to join our team!
As the primary point of contact for our valued clients, you will play a pivotal role in ensuring their satisfaction while identifying opportunities for growth.
Responsibilities:
- Build and maintain strong relationships with clients.
- Act as the main point of contact to ensure smooth communication.
- Oversee project delivery and ensure client satisfaction.
- Identify opportunities for upselling and long-term partnerships.
- Collaborate with internal teams to meet client needs and deliver value.
Requirements:
- Bachelor's degree in Business, Communication, or related field.
- Minimum 3 years of experience as an Account Manager or in Client Relations.
- Experience in IT/Technology industry is a strong advantage.
- Exceptional written and verbal communication skills, with the ability to build rapport and trust with clients.
- Proven ability to manage multiple accounts/projects simultaneously.
- Problem-solving mindset and client-oriented approach.
- Proficiency in standard office software (Excel, Word, Docs, PowerPoint) and project management tools (ClickUp/Jira) is a plus
