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Account Manager

EDTS Cyber
5-7 Years
Indonesia
  • Posted 16 hours ago
  • Be among the first 10 applicants

Job Description

Responsibilities

What You Will Do:

  • Manage and grow strategic enterprise accounts to achieve individual revenue, gross margin, and collection targets
  • Build trusted relationships with customer decision-makers and become the primary point of contact for assigned accounts
  • Identify new business opportunities through upselling, cross-selling, contract renewal, and solution expansion
  • Understand customer business challenges and collaborate with Pre-Sales, Solution Architect, and Delivery teams to propose appropriate technology solutions
  • Drive the sales cycle for existing customers, from opportunity identification to commercial closure
  • Coordinate project delivery with internal teams to ensure customer expectations, project milestones, and SLA commitments are achieved
  • Monitor customer satisfaction, proactively manage risks, and resolve escalations to maintain long-term partnerships
  • Prepare account plans, sales forecasts, pipeline updates, and quarterly business reviews (QBR)
  • Ensure timely invoicing and collection while maintaining healthy account profitability
  • Maintain accurate customer, opportunity, and pipeline data in CRM
  • Collaborate with Business Development to support account transition and expansion opportunities
  • Mentor and provide guidance to Account Managers on account strategy and customer engagement best practices

Requirements

Person We Are Looking For

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
  • Minimum 5 years of experience in Account Management, Enterprise Sales, or IT Solution Sales (is a must)
  • Experience handling enterprise or strategic accounts with annual contract values exceeding company defined thresholds
  • Excellent communication, presentation, negotiation, and stakeholder management skills
  • Ability to coordinate with cross-functional teams, including Pre-Sales, Delivery, and Finance
  • Existing network within enterprise, government, or financial services sectors is an advantage
  • Contract based

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Sales
Employment Type:
Full time

About Company

Job ID: 152116299

Last Updated: 08-08-2026 06:39:37 PM
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