Company Description
ONE derland Enterprise is a thriving Perth-based business with diverse commercial interests in Indonesia and Australia. Originally starting as an Education Agent and English School, the company has expanded into Immigration Consultancy, energy business, and resort development. With over a decade of growth, ONE derland Enterprise has developed a reputation for professional excellence and a strong focus on its people. We are dedicated to achieving our goals and value hard work and enjoyment equally.
Role Description
This is a full-time on-site role for a Visa Liaison Officer based in Denpasar. The Visa Liaison Officer will handle :
- Engage with clients to collect required documents and information for visa applications.
- Provide clear guidance on visa requirements, application procedures, and processing timelines.
- Review and validate visa application documents to ensure accuracy and completeness.
- Prepare and submit visa applications to the relevant government authorities or consulates.
- Monitor application progress and provide clients with timely updates.
- Liaise with relevant authorities to address any issues or complications in the visa process.
- Stay up to date with changes in immigration laws and regulations.
- Ensure all visa applications adhere to the latest legal requirements.
- Maintain accurate and up-to-date records of visa applications, approvals, and rejections.
- Generate reports to track application status and success rates.
- Deliver excellent customer service by responding to client inquiries and concerns.
- Offer continuous support and guidance throughout the visa application process.
- Handle challenges that may arise during the visa application procedure.
- Work closely with internal teams and external stakeholders to develop effective solutions.
Qualifications
- Bachelors degree in a relevant field (e.g., International Relations, Law, or a related discipline).
- Previous experience as a Visa Specialist or in a similar role (fresh graduates are encouraged to apply).
- Strong knowledge of visa regulations and immigration procedures.
- Exceptional attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and work independently in a fast-paced environment.
- Proficiency in visa application software and systems is a plus.
