Tenant Coordinator

Responsibilities:

• Role as primary liaison between B2B relations, management & building operation to
• Fostering a welcoming and professional environment with the business owner/representative (tenant)
• Maintain accurate records of business representative interactions, complaints, and resolution professionally and promptly.
• Provide comprehensive reporting on business representatives (tenant) satisfaction, occupancy, and retention
• Overseeing daily operation and business representatives (tenant) feedback to keep on improving excellent service delivery and retention strategies

Qualifications:

• Bachelor's degree in Management / Business Administration / Communication, or a related field from a reputable university
• Minimum of 7-8 years of excellence in Tenant Relationship, experienced in warehousing/property management, is preferable
• Proven ability & strong knowledge of tenant relationship & management
• Exceptional skills in customer service excellence, interpersonal communication, conflict resolution, problem-solving, and organizational skills
• Willing to be located in the Tangerang area