About Job
This Telesales role focuses on pitching and selling QRIS Soundbox machines to business owners (merchants). Key responsibilities include educating clients on product features, building strong rapport, managing follow-ups, and recording call data in a CRM system to consistently hit daily and monthly sales targets (KPIs). The position is open to both fresh graduates and experienced professionals with a Diploma or Bachelor's degree who possess strong communication and persuasion skills, resilience in handling rejection, and a high drive to achieve results
Skills & Qualification
- Prior experience in telesales, telemarketing, or customer service is a plus but not mandatory.
- Strong verbal communication and persuasion skills in Bahasa Indonesia.
- Positive attitude, self-motivation, and a results-driven approach.
- Ability to handle rejections professionally and stay focused on achieving targets.
- Basic computer skills to update CRM and manage call records.
- Bachelor's or diploma degree or equivalent; further education is an asset.
Responsibilities
- Product Knowledge: Explain the features, benefits, and pricing of QRIS Soundbox machines clearly to potential customers.
- Customer Engagement: Build rapport with merchants, understand their needs, and provide appropriate solutions.
- Follow-Up: Manage follow-ups with undecided merchants to close deals effectively.
- Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.
- Data Management: Accurately record call outcomes, customer details, and feedback in the CRM system.
- Collaboration: Work closely with the telesales manager to share updates, challenges, and success stories.
- Problem Solving: Address customer concerns or objections confidently and professionally.
