Telesales

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Job Description

Responsibilities

Initiate outbound communication with B2B prospects via phone, WA Business & mailchimp other digital channels
Overview Cybershield's cybersecurity services
Identify and understand prospective clients IT security needs and challenges
Schedule follow-up meetings, demos, or discussions with Business Development team
Maintain, update, and manage prospect information accurately in the CRM system
Conduct consistent follow-ups until prospects are ready to move into the next stages
Achieve daily, weekly, and monthly performance targets (calls made, leads generated, and meetings set)

Requirements

Bachelor's degree in Business, Marketing, Communications, or related field
0-3 years of experience in telesales, customer service, inside sales, or lead generation (fresh graduates welcome)
Strong verbal communication and persuasion skills
Comfortable with high-volume outbound calls and digital outreach
Ability to build good relation with prospective clients
Good listening skills to identify customer needs and pain points
Target-driven and able to work with daily and monthly KPIs
Interest in technology or cybersecurity services is a plus