Technical Support Specialist

Technical Support Specialist (Automotive)

Location: South Jakarta

Job Details: Onsite - Permanent

What you'll do:

Providing on-site and remote support to dealers and customers in resolving complex vehicle issues. This position demands exceptional technical proficiency, analytical capability, customer orientation, and the ability to deliver quick and effective solutions under pressure.

About you:

• Fluent in English (spoken and written)
• Minimum 5 years of experience in automotive technical support, diagnostics, or aftersales engineering.
• Proven expertise in diagnosing and resolving mechanical, electrical, and software-related issues in passenger vehicles.
• Hands-on experience in dealer and workshop technical operations, including coordination with OEMs or regional support teams.
• Strong knowledge of vehicle electronics, CAN/LIN networks, and control unit diagnostics.
• Broad understanding of powertrain, chassis, HVAC, infotainment, and ADAS systems.
• Familiar with automotive diagnostic tools, service systems, and vehicle data platforms.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 17,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com.

Inclusion and Diversity

At Inchcape, we believe the true power of diversity cannot be realized without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed. As an equal opportunity employer, Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

• Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.