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Wowrack Indonesia

Technical Account Manager

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Job Description

Wowrack is reliable and professional in providing the best Cloud, Managed Service, and Connectivity solutions for over 10 years. Our data centers have spread throughout the world, like Seattle in USA, Jakarta and Surabaya in Indonesia, Singapore, Hong Kong, Buffalo New York, and Dallas Texas, enabling us to deliver top-notch services to our clients worldwide.

Technical Account Manager will be responsible for managing all pre-sales projects that are customer's related.

Job Descriptions

  • Bridge the communication between Sales and Support Team
  • Make sure all the processes of the customer's requirement as smoothly as expected
  • Give the full report on all projects progress
  • Create Cloud Topology, Architect Solution, Handling Assessment to be converted to Project
  • Lead Kick-off Meeting and Track on going Client-related Project up to finishing and documentation.
  • Learn for new technology related to cloud and virtualization management, migration, and deployment.

Requirements

  • Years of proven responsibilities as a Project Administrator engaged in the Information Technology (IT) sector.
  • Have an excellent understanding on hardware, software development and web technologies.
  • Have experience and strong in IT assessment, IT topology drafting, solution formulation
  • Have experience and strong in operation of Linux and Microsoft Operating System
  • Have experience and strong in deploy and management for GCP/AWS/AliCloud.
  • Have experience and strong in operation of Hypervisor (HyperV, VMWare, Proxmox, XenServer, LinuxKVM, Virtual Box
  • Have experience and strong in Hosting area (Platform Management, Domain, and Migration)
  • Have experience and strong in Data Center Area (Technical, Remote Hand, Monitoring)
  • Willing to be placed in Jakarta (hybrid working environment)

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About Company

Job ID: 136149385