Technical Account Manager

Company Description

Match Made is a software company that helps enterprises automate the reconciliation process through various tasks like data aggregation, transformation, table consolidation, match finding, and data parsing. Our customizable tool is widely adopted by different functions within organizations, including finance, IT, operation, and supply chain departments. Popular use-cases include Multi-Payment Channel Reconciliation, Automated Transaction Posting to ERP, Multi Database Reconciliation, and Transaction Splitting.

Role Description

This is a full-time on-site role for a Junior Account Manager located in Jakarta, Indonesia. The Junior Account Manager will be responsible for managing client accounts, facilitating communication between clients and internal teams, providing product training, and ensuring customer satisfaction.

Qualifications

• Bachelor's degree in Information Technology, System Information and related field
• Fresh Graduate are Welcome to Apply
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Attention to detail and organizational skills
• Ability to work in a team and independently
• Knowledge of finance, accounting, or related fields
• Experience in customer service or account management is a plus