System Analyst / Technical Solutions Analyst (POS SaaS)

Requirement :

Minimum 1 year of experience working with POS systems or any related industry.

- Strong understanding of software development lifecycle (SDLC) and system design principles.

- Familiar with API integrations (REST/JSON),ISO8583, databases (SQL), and basic data modeling.

- Strong analytical and critical thinking skills with attention to detail.- Effective communicator

able to explain technical concepts to non-technical or any related stakeholders.

- Experience on software engineering is a plus.

- Proficient in using tools like JIRA or similar

Job Description :

1. Analyze and evaluate business requirements related to POS systems and convert them into clear, actionable system specifications.

2. Gather, document, and maintain business processes, data flows, and system integration needs.

3. Collaborate with cross-functional teams (Product, Engineering, QA, and Operations) to deliver technical solutions that align with business goals.

4. Work on enhancements, new features, and system integrations.

5. Conduct gap analysis between existing systems and new requirements.

6. Assist in testing (functional, regression, integration), ensuring that solutions meet both functional and technical specifications.

7. Provide technical documentation including flow diagrams, data mapping, and API specifications. 8. Participate in UAT and provide post-deployment support to resolve production issues and collect feedback for future improvements.