Who are we
Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South Australian community since 1993. We support thousands of people each year to access services across seven key domains Mental Health, Aboriginal Health, Alcohol and/or other Drugs, Employment, Community Health, Disability, and Homelessness
What benefits can we offer
Benefits
When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:
- Salary (excluding super) paid above award and reviewed annually
- Flexible working arrangements
- Professional development allowance provided yearly
- Generous salary packaging options - increase your take home pay by 6-12%
- 17.5% Leave Loading
- Modern and welcoming office spaces
- Christmas Closure Bonus Leave (above annual leave entitlements)
- Training opportunities
- Meal & entertainment allowances
- Paid parental leave, and much more!
Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.
Hours: Part-time or Full-time available
Contract: Fixed term contract to December 2026
Location: Kaurna Country, Sonder Edinburgh North
More Information & Position Description via this link: https://bit.ly/4dbtN4T
About The Role
As a Support Services Officer, you will be the first point of contact for clients and visitors, offering highlevel customer service and administrative support. You'll work closely with the Clinical Leadership Group, Mental Health staff, GPs, external agencies, and community organisations to ensure smooth operations and a welcoming experience for all.
This role is based at Edinburgh North with the possibility of working across various sites as needed.
Experience Requirements
- Demonstrated experience working within a fast-paced environment;
- Experience in the delivery of effective and proficient client-focussed administrative and front of house support
- Experience in dealing with a high demand of enquiries from members of the public, particularly enquires of a sensitive or confidential nature.
- Experience in the provision of high level, professional and courteous customer service.
Qualification And Other Requirements
- Certificate level in Business Administration or similar, desirable but not essential
- Current or willing to obtain a Working with Children's Check (WWCC)
- Current or willing to obtain a National Police Check (NPC)
How To Apply
Applicants are requested to send a cover letter and resume to Sonder via our careers portal on our website.
Feel free to send any enquiries to [Confidential Information]
Advert Closing Date: Wednesday 25 March 2026
At Sonder, we strive to respond to all applicants. However, due to the high volume of applications we receive, we may only be able to contact those shortlisted for the role. Thank you for your understanding.
