Strategy & Operations Senior Manager

As a Strategy & Operations Senior Manager in Seven Retail, you won't just sit behind strategy decks, you will play a key role in driving ideas into execution. You will be responsible for shaping high-level strategic initiatives while also owning the end-to-end implementation and performance monitoring of critical projects.

Your scope will span across operational excellence, process improvement, cost efficiency & management, commercial operations, and customer experience (CX), giving you a holistic view of how the business runs and scales.

Job Description:

1. Strategic Planning and Execution

• Develop and refine the company's strategic roadmap, aligning it with overall business goals and objectives
• Analyze market trends, competitor activities, and internal data to identify growth opportunities and risks
• Lead cross-functional initiatives to execute strategic projects, ensuring they stay on schedule and deliver measurable outcomes.

2. Operational Efficiency and Process Improvement

• Evaluate current business operations to identify inefficiencies and implement scalable solutions to improve productivity, cost management, and quality
• Establish and monitor KPIs to assess operational performance, and use data-driven insights to optimize processes
• Collaborate with teams across departments to streamline workflows and ensure alignment with strategic priorities.

3. Leadership and Stakeholder Management

• Act as a key advisor to senior executives, providing data-backed insights and recommendations on business decisions
• Lead, mentor, and influence cross-functional teams to foster collaboration and ensure successful project execution
• Communicate effectively with stakeholders at all levels, presenting clear updates, outcomes, and proposals for improvement

Requirements:

• 5+ years experience in program management, strategy consulting and field operations
• Proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations
• Strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.
• Proven track record in P&L management, operations excellence, and operations improvement.
• Proficiency in manpower productivity & performance excellence.