About the Role
You opened the Gojek & added food to the cart but couldn't complete the transaction, so you received a push notification as a reminder to complete the transaction on Gojek app or you find your app experience is different than your friend, personalized as per your choice.
Behind the scenes, we run numerous data streaming & batching jobs and machine learning models to provide you with the best possible experience within seconds. However, identifying the right user, personalizing content, analyzing user journeys & adhering to SLAs on a scale of quarter of a billion notifications and churning petabytes of data everyday is more challenging than it should be. That's where our team comes in. Our promise to CRM, Business teams, Product teams, BI/Analyst teams & Engineering teams is simple: focus on your core responsibilities while we handle complex engineering problems.
You would be tasked with building Customer engagement products like cross channel marketing, app personalization, product analytics, user segmentation, A/B experimentation engine etc which requires understanding end-to-end use-cases and challenge the status quo at all times by reviewing current engineering techniques and tools and scout for opportunities and fundamental engineering changes that would bring agility, reliability to enable more business opportunities.
About the Team
We are a team of developers, designers and product managers with diverse academic, professional and personal backgrounds but united by the passion to enrich the Growth Platform at Gojek through sound methods and ease of use. Working alongside business leaders, product managers, BI/Analysts and product engineers, we are predominantly concerned with utilizing and translating data into critical information that can be used to engage with users meaningfully.
This includes gathering any new data points, and working closely with various business teams to capture, connect, and convert any data changes into useful knowledge in guiding our next steps to create a meaningful business impact. Along with our desire to utilize smart technology and innovative engineering strategies to make people's lives easier, our team also bonds over our shared love for reading, gaming, and drinking lots of coffee. We work hard and play hard, and believe it or not, we actually enjoy each other's company!
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
