Sneaker Maker, Jakarta

We are looking for a passionate talent to build our customer experience.

Mission

The In Store Artisan will provide an exceptional in-store experience by inspiring our customers through artistic customization! While working in-store and on the Sneaker Maker Tour you will act as a Golden Goose ambassador, engaging with customers, promoting products and storytelling.

Responsibilities:

• Will utilize artistic abilities to deliver an in-store experience focused on customer satisfaction, by ensuring an excellent and exciting shopping experience.
• Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
• Communicate product knowledge and accurately describe the items and customization options.
• Anticipate and cater to customer needs with empathy and high level of customized customer service.
• Co-create special and unique items through the LAB Experience
• Proactively stay informed and up-to-date on product information.
• Participate as one team, supporting to accomplish team goals and maximize sales.
• Strictly follow Golden Goose procedures, policies and guidance for all activities, including co-creation.
• Travel to Sneaker Maker Tour events, as needed.
• Act as a Sales Associate when not on tour or co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).

Key requirement

• An artistic skillset (painting, drawing, sketching, doodling!)
• Self-motivated with positive attitude and professional selling technique
• Good customer focus with strong presentation, interpersonal, and communication skills.
• Good knowledge of english
• Empathy, solid communication and interpersonal skills
• Flexibility and adaptability
• Ability and willingness to travel to GG stores throughout the APEC

In Golden Goose we foster uniqueness. Human capital is an extraordinary asset for our business and Diversity, Equity& Belonging have always been essential to our culture.

Golden Goose is an inclusive employer, enabling each person to better express his/her/their authentic self, regardless of gender identity, sexual and affectional orientation, ethnicity, race, disability, or age.