About The Team
The Small Business (SMB) Incubation Business Development role will be responsible for managing and nurturing relationships with ShopeeFood merchants within an assigned portfolio. This position plays a key part in driving merchant growth by encouraging participation in campaigns and strategic programs through various online channels. You will also guide merchants on improving operational excellence and store quality to enhance their overall performance on the ShopeeFood platform. This role requires strong communication skills, a proactive and target-driven mindset, and the ability to support merchants in achieving sustainable business results.
Job Description
- Serve as the primary point of contact between ShopeeFood and the merchants within your assigned portfolio, ensuring strong and sustainable relationships.
- Drive merchant growth by promoting campaign and program participation through online channels (email, WhatsApp, phone).
- Educate and guide merchants on operational best practices and store quality improvements to enhance sales performance on ShopeeFood.
Requirements
- Bachelor's degree in any field or equivalent practical experience.
- 13 years of experience in sales, account/merchant management, or related roles (fresh graduates with high potential are welcome).
- Target-driven, proactive, and able to work independently.
- Strong communication skills and proficiency in Microsoft Excel.
- A collaborative team player with a positive and solution-oriented mindset.
