Your role
- To delivery of service product (Start-up, Maintenance, and Optimization) with excellent follow at customers premises where necessary
- Tool Maintenance and Software Support
- Primary responsibilities will include routine maintenance of the production tools listed in the contract
- Provide comprehensive software support, including troubleshooting and updates for ToolsTalk 2, ToolsNet 8, and QA Supervisor.
- Closely integrated into customer maintenance team, addressing any tool breakdowns promptly to minimize production downtime.
- Continue to provide daily onsite support from 8 am to 4 pm weekdays ensuring that our production tools are in optimal operating condition.
- Work closely with in-house team, sharing his expertise to enhance the efficiency and productivity of our tool-related processes.
- Identify and source spare parts and consumables required for the repair of tools
- Carry out calibration, testing and certification of all Atlas Copco power tool products, according to standard procedures
- Determine and undertake all necessary preventative maintenance on all power tool products
- Generate technical reports on service provided at site
- Carry out pre delivery testing and inspection of tools as appropriate prior to delivery / site installation
- Incorporate Flexible attitude to working out of normal as and when required
To succeed, you will need
Experience requirements
- Good engineering skills, with at least 3 years experience in an Engineering environment
- Ability to build strong and effective working relationships with both customers and colleagues
- Ability to work individually and as part of a team
- Self-motivated and a high degree of flexibility.
Knowledge
- Good command of English language both oral and written
- Full computer literacy (Excel, Word, Power Point) and preferably conversation with MS Office 365
Personality requirements
- Good team player,
- Strong communication and interpersonal relation skills,
- Ability to manage conflicts,
- Good presentation skills,
- Ability to influence and convince others,
- Self-motivated,
- Proactive, Goal-oriented,
- Sharp-minded, Self-directed
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
This role requires you to work on-site at Australia, Queensland
Contact information
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
