Senior Product Manager

About Rukita:

Rukita is the nation's leading community-driven proptech company, improving urban living across major cities and for hundreds of members. We perfect the modern hassle-free rental experience using our unique approach, designing and operating co-living experiences.

Rukita's design-driven and end-to-end property management services - powered by technology - allows us to meet the needs of today's urban living. Focusing on community, convenience and experience, we constantly push the boundaries of quality lives at an affordable price.

The Rukita family is made out of a motley crew of real estate professionals, engineers, technologists, community builders, designers, marketers, happiness officers, and so much more. As a family, we work cohesively, collaboratively, value entrepreneurship, and do whatever it takes to deliver happiness in a living space.

About the Role:

We are looking for a Senior Product Manager to join our Product Management team to lead product initiatives within the Stay Hospitality (Operations) Tribe. This role will oversee both online and offline products, focusing on delivering exceptional end-user experiences and operational excellence. The ideal candidate will be the bridge between technology, operations, and customer experience, designing scalable systems and products that make our ground operations more efficient and enhance our overall Tenant experience throughout Rukita Property.

Responsibilities:

• Own and grow multiple product lines, driving continuous improvement in user experience, operational processes, and product performance
• Identify key opportunities by understanding customer pain points, field challenges, and market trends - translating these insights into actionable product strategies
• Lead cross-functional collaboration across operations, engineering, customer service, and data teams to deliver impactful product outcomes
• Use data-driven insights and strong product intuition to define problems, craft solutions, and validate outcomes
• Constantly identify bottlenecks, inefficiencies, or pain points in the operational ecosystem
• Act as the translator between tech and operations - ensuring both sides align on problem definition, priorities, and expected impact
• Define and track success metrics for product adoption, business impact, and customer satisfaction, driving accountability and continuous improvement

Qualifications:

• Bachelor's degree in Business, Engineering, or a related technical field
• 5+ years of product management experience with at least 2 years in operations-related or platform/internal tools products
• Proven track record working in hospitality, property tech, travel, retail, logistics, or other operations-heavy industries
• Proven experience managing consumer-facing, large-scale products in a fast-paced or startup environment
• Deep operational empathy, comfortable spending time on the ground to observe and learn
• Strong system and process thinking, must be comfortable mapping complex, multi-step workflows
• Data-driven mindset with hands-on experience collaborating with data teams and leveraging insights for product decisions
• Excellent leadership, stakeholder management, and communication skills with the ability to influence across departments
• Creative and solution-oriented, with a strong sense of ownership and accountability for outcomes
• Comfortable operating in a dynamic, fast-changing environment, balancing short-term priorities with long-term strategy