Job Description:
We are looking for someone that has a strong problem-solving skills and growth mindset to join our team to help us achieve our mission through our Business Solutions Product (Flip B2B). As a Senior Product Manager for this team, you will be responsible for conceptualizing, building & enhancing the product to offer a superior experience to our business customers including but not limited to Merchant Onboarding and Disbursement products covering Domestic Money Transfer and International Money Transfer. You will also be responsible for crafting and executing the product strategy to scale the product offerings. To achieve our mission to build the fairest financial services company, we need to build a world-class product experience that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them.
What you'll do:
- Define, lead and execute a product strategy to achieve our business goals while collaborating with other product teams and functions.
- Own OKRs and drive the roadmap for your team, ensuring alignment with product groups and other functions.
- Manage prioritization, product definition, execution, roll out and impact analysis for each of the initiatives that are owned by you.
- Build crystal clear PRD and break down user requirements into user stories & acceptance criteria, and communicate the same to the engineering & design teams.
- Participate in & drive scrum activities like daily standup, sprint planning, sprint review, sprint retrospective & backlog grooming.
- Identify important metrics, build dashboards and analyze the data available for better decision making.
- Develop trusted relationships with engineering leaders, business leaders, and stakeholders to drive optimized product delivery.
- Drive end-to-end improvements across merchant onboarding flows, account setup, and lifecycle management to improve activation, compliance readiness, and time-to-value.
- Own the product outcomes for Domestic Money Transfer disbursements, including transaction lifecycle reliability, error handling, operational tooling, and partner/bank performance improvements.
- Own the product outcomes for International Money Transfer disbursements, including partner integrations, compliance guardrails, FX-related considerations (where applicable), transparency, and SLA management.
Success criteria looks like:
- A Bachelor's / Masters or an equivalent degree, preferably in engineering or management.
- At least 5 years of product management experience in delivering highly successful and innovative products (fintech/payments experience is a strong plus).
- A good understanding of merchant onboarding, disbursement/payouts (domestic transfers) and/or international transfers is a plus.
- Ability to break down complex problems, identify use cases and solutions while working in a fast-paced environment.
- Demonstrate a nuanced understanding of data, design & research, software engineering, business processes, and partner effectively with those teams.
- Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements.
- High attention to detail, ability to insist on high standards, and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
- Strong communication, listening, interpersonal, influencing, and negotiation skills; ability to convey important messages in a clear and compelling manner.
- A go-getter attitude that resonates with extreme ownership and accountability.
