Position Title
Senior Officer, Rostering
Report To
Executive/ Senior Executive, Rostering
Position Summary
The role is responsible for developing, managing, and optimizing crew rosters in compliance with regulatory requirements, company policies, and operational needs. This role ensures the efficient allocation of crew resources while maintaining safety, legal, and contractual obligations.
Key Accountability
- Prepare and publish monthly and ad-hoc crew rosters in alignment with flight schedules.
- Creating legal optimized rosters for flight crew member using Automated Crew Management System
- Monitor and ensure the allocate resources to meet operational requirements while minimizing disruptions and costs.
- Monitor daily roster changes and provide timely updates.
- Coordinate with Crew Control, Flight Operations, and HR on staffing requirements.
- Maintain accurate crew records and ensure compliance with regulatory audits.
- Ensure adherence to company policies, union agreements, and contractual obligations.
- Propose and implement process improvements to optimize rostering efficiency. Ensure all other roster-related activities are performed within deadlines: Work closely with Flight Training and Cabin Crew Departments for crew planning, process all roster pre-assignments (except leave and training) prior to building rosters, ensure timely receipt of all required roster information and ensure roster production cycle is followed.
- Produce a monthly summary of the Malaysia Departure Levy (MDL) report as required by the Finance Business Partner
Qualification & Working Experience
- SPM, Certification in Aviation Management, Business Administration, or related field.
- Minimum 1-2 years of crew scheduling or rostering experience, preferably in the airline industry
Areas of Experience
- Familiarity with Civil Aviation Authority regulations, Flight Time Limitations (FTL), and safety requirements.
- Proficiency in airline rostering or crew management software (e.g., AIMS, Jeppesen, Sabre)
- Interpreting rostering data to improve efficiency and resource utilization.
Personality Traits
- Ability to work in a high-pressure, fast-paced environment, including weekends and public holidays if required.
- Good interpersonal skills and pleasant personality with positive attitude.
