Senior .NET (Application Support)

Early Applicant

4-6 Years

Job Description

Responsibilities

Maintaining Application loyalty management system
Manage Production Support team for Application loyalty management system
Solve application issues and root cause problem
Address and direct team for Bugfix and Project developments & implementations
Work with SDLC to ensure successful system implementation
Ensure and lead BAU changes configuration in existing products in accordance with business needs
Monitor performance and product configuration
Ensure that query data for the product/application being managed is correct
Review and deploy related configuration to existing product
Communicate with the software vendor and development team to address and direct the strategy within the agreed timeline
Tracks implementation timeline
Handle request and provide solution related to configuration of existing product
Responsible for the deliverables and support for project implementations and bug fixes
Reporting directly to the Production and Project Delivery Manager
Provide technical support through various communication channels

Qualifications

min. 4 years experience as Application Support and using .NET
Knowledge production support for online channel banking application is a must.
Good understanding of banking business process in general.
Strong technical knowledge on web and mobile (microsite) support.
Good team management.
Strong technical skills with .NET, Windows, Linux, SQL Server, OCP, PostgreSQL & Oracle