Plans, directs, controls, implements, evaluates, monitors, operational matrix, forecast budgets, customer SLA, and cost of the HUB department to achieve business performance.
Reviews, analyzes, and evaluates business procedures; identifies opportunities for improvement which will improve day-to-day operations.
Leads coordination and integration of efforts among departments to produce smoother workflow and more cost-effective business processes.
Analyze and provide insights on the operating performance of each function, develop recommendations and provide analytical support for internal projects/initiatives.
Develop, manage, and maintain relationships with strategic partners focused on innovation and continuous improvement.
Responsible for overall team management, including manpower planning, hiring process, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders.
Requirements
Requirements
Bachelor's Degree from Operations Management, Industrial Engineering, Supply Chain Management
Minimum 5 years of experience in Hub Operations from a Logistic, E-commerce background.
Proven track record in setting up and/or significantly achieving Hub operations metrics.
Experience in managing cross-functional teams to perform process analysis, improvement and implementation.
Demonstrated ability to think creatively, able to see a perspective in helicopter view and manage changing priorities.
Quickly adapt in a fast paced environment.
Strong demonstrated leadership, supervisory and interpersonal skills to lead
Demonstrated critical thinking and problem-solving skills to manage complex information, assess problems, and develop effective solutions.
Excellent in project management and capable of handling multiple projects and ad-hoc requests simultaneously.
Strong in problem solving & analytical thinking with data driven approaches.
Good interpersonal and effective communication skills.
Work collaboratively and effectively with various departments, cross-functional teams, and other stakeholders.
