Senior /Information Technology Specialist-Indonesia(English Speaker)

Job description

(Key Responsibilities)

1. M365 (M365 Operations and Support)

• Microsoft 365,Exchange OnlineSharePointTeams
• Manage daily operations, configuration optimization, and user support for Microsoft 365 environments, including components such as Exchange Online, SharePoint, and Teams.

1. (Virtualization Platform Management)

• VMware vSphereVMware Cloud Director,
• Proficient in VMware vSphere and VMware Cloud Director, with hands-on experience in deploying, monitoring, troubleshooting, and optimizing virtualization environments.

1. (Network Device Operations)

• (Ruijie Wireless)(Huawei Switches)(Fortigate)
• Familiar with Ruijie Wireless, Huawei Switches, and firewall configurations (including Fortigate), including maintenance and security policy implementation.

1. Windows (Windows Server Management)

• Windows ServerDHCPDNSWSUSWDS,
• Proficient in configuring and managing core Windows Server services such as DHCP, DNS, WSUS, and WDS to ensure system high availability.

1. (Automation Scripting)

• PowerShellIT,,
• Develop PowerShell scripts for IT operations automation to optimize repetitive tasks and improve efficiency.

1. (Cross-Team Collaboration & Support)

• ,,IT
• Collaborate with security teams, network teams, and external vendors to resolve complex technical issues and ensure IT infrastructure stability and security.

(Qualifications)

(Technical Skills)

• (Mandatory)
• 3IT,M365VMware vSphere/Cloud DirectorWindows Server(DHCP/DNS/WSUS/WDS)
• 3+ years of enterprise-level IT operations experience, with expertise in M365, VMware vSphere/Cloud Director, and Windows Server services (DHCP/DNS/WSUS/WDS).
• Fortigate
• Hands-on experience with Ruijie Wireless, Huawei Switches, and Fortigate firewall configuration and troubleshooting.
• PowerShell,
• Proficient in PowerShell scripting for automation and process optimization.
• (Preferred)
• ITILVMware VCP(MCSE)
• ITIL certification, VMware VCP, or Microsoft certifications (e.g., MCSE) are preferred.
• (Azure/AWS)()
• Experience with hybrid cloud environments (Azure/AWS) or cybersecurity (e.g., Zero Trust Architecture) is a plus.
• AI

(Soft Skills)

• ,
• Excellent communication skills to articulate technical issues to non-technical stakeholders.
• ,
• Strong problem-solving skills and teamwork spirit, adaptable to fast-paced environments.

(Education & Experience)

• ,
• Bachelor's degree or above in Computer Science, Information Technology, or related fields.
• 8IT(Senior12)
• 8+ years of IT operations experience (12+ years for Senior roles).

(Additional Requirements)

• Willingness to provide on-call support during emergencies or non-business hours.
• ,
• Strong documentation habits to maintain an up-to-date knowledge base.
• Good command in both English and Mandarin.