Responsibilities
As
Senior Enterprise Consultant, you will be responsible for managing end-to-end implementation and strategic engagement with Jubelio's warehouse and fulfillment partners. You will act as a trusted advisor to enterprise-level clients, ensuring smooth onboarding, operational excellence, and continuous business growth through data-driven consultation and collaboration.
Key Responsibilities
- Lead the implementation and onboarding process for warehouse and enterprise clients, ensuring seamless system adoption and integration.
- Conduct business needs assessments and translate partner requirements into optimized system configurations and workflows.
- Provide strategic consultation to partners on how to improve operational efficiency, process automation, and business performance using Jubelio's solutions.
- Facilitate quarterly business reviews (QBRs) with key partners to evaluate performance metrics, identify improvement areas, and align future strategies.
- Build and maintain long-term relationships with warehouse and fulfillment partners, serving as their main point of contact for both technical and business discussions.
- Document and communicate system enhancement requests or process improvement recommendations based on partner feedback and operational insights.
- Collaborate closely with internal teams (Product, Technical Support, and Account Management) to ensure partner satisfaction and successful solution delivery.
- Continuously stay informed about e-commerce, logistics, and warehouse management trends to offer valuable insights to partners.
Requirements
Job Requirements:
- Bachelor's Degree (preferably in Business, Industrial Engineering, Information Systems, or related field).
24 years of experience in Implementation, Business Consulting, Customer Success, or Partner Management preferably within Warehouse Management, Fulfillment, or E-commerce industries.
- Strong understanding of warehouse operations, supply chain workflows, and system integration concepts.
- Excellent communication, analytical, and presentation skills able to engage confidently with both technical and executive stakeholders.
- Proven ability to conduct business reviews and deliver strategic recommendations that drive measurable improvement.
- Strong problem-solving and project management skills, with the ability to handle multiple enterprise accounts concurrently.
- Customer-focused mindset with a consultative approach and passion for helping partners scale their business.
- Collaborative team player with strong time management and stakeholder coordination abilities.
