We are looking for a Senior Data Analytics Manager to lead a high-performing team of data analysts in driving product development and data-informed decision-making across Indonesia's education ecosystem. In this role, you will shape data strategy within the squad, guide problem exploration and prioritization, and support seamless cross-product experiences in the superapp.
Job Description:
- Execute data strategy aligned with product vision and business goals, especially within the superapp ecosystem.
- Lead and mentor a team of data analysts/data scientists, ensuring high-quality output and fostering professional growth.
- Ensure data accuracy, quality, and consistency; support the development of strong data governance practices.
- Collaborate closely with product managers, engineers, designers, and other teams to identify data needs and deliver insights that drive product decisions.
- Communicate complex analyses clearly to both technical and non-technical stakeholders.
- Support an easy-to-navigate, cohesive cross-product journey by shaping data models, metrics, and analytical direction.
- Identify and support cross-team initiatives that require centralized analytics or Core team involvement.
Requirements:
- Proven leadership experience; exposure to tech environments is a strong plus.
- 7+ years in data analytics, customer operations, performance analysis, or service excellence roles.
- Strong SQL proficiency and experience with Python or R for analysis and automation.
- Ability to break down complex business problems into analytical frameworks and guide data-driven decisions.
- Experience collaborating with cross-functional teams to translate user pain points into data requirements and insights.
- Solid understanding of data science methodsfrom basic statistics to advanced ML/AIand ability to apply them to real product challenges.
- Strong knowledge of data architecture, warehousing, and ETL processes.
- Can join immediately
